In Malaysia’s e-Invoicing framework, a consolidated e-Invoice is a single electronic invoice that aggregates multiple transactions for reporting to the tax authority. The Inland Revenue Board of Malaysia (IRBM) requires businesses to use consolidated e-Invoices for transactions where the buyer does not request an individual Invoice. Instead of sending an e-Invoice for each sale, the supplier can issue their usual receipt or bill to the customer at the point of sale and later compile those transactions into one consolidated e-Invoice for IRBM’s purposes (e-Invoice Specific Guideline 4.1, Section 3.6). This approach ensures that all sales are reported and validated through the MyInvois system, even when customers (often end-consumers) do not themselves require an e-Invoice.
Use Case: A consolidated e-Invoice is used when the buyer does not require an e-Invoice for a transaction. In such cases, the seller follows normal business practice by issuing a paper receipt, point-of-sale invoice, or bill (Figure 3.4 below) to the customer instead of an immediate e-Invoice. However, the seller must still report these sales to IRBM. According to IRBM’s guidelines, the supplier is required to aggregate all transactions with buyers who did not request e-Invoices on a monthly basis and submit one consolidated e-Invoice covering those transactions. The consolidated e-Invoice for a given month must be sent to IRBM within seven (7) calendar days after the end of that month (e-Invoice Specific Guideline 4.1, Section 3.6.2).
For example, if a business has numerous retail sales in January where customers only take standard receipts, the business will compile those January sales into a consolidated e-Invoice and submit it by 7 February. Once this consolidated e-Invoice is validated by IRBM, it serves as the official record of those sales for tax purposes. The individual customers do not receive the consolidated e-Invoice – they already have their original receipts – but the IRBM does. Notably, if a buyer later decides they need an e-Invoice (for instance, a customer changes their mind within the same month of purchase), the buyer can request an e-Invoice from the supplier within that month, and the supplier must then issue a standard e-Invoice for that transaction instead of waiting to include it in the month-end consolidation (e-Invoice Specific Guideline 4.1, Section 3.6.8). In summary, consolidated e-Invoices are a compliance mechanism to cover sales where no individual e-Invoice was issued to the buyer at the time of sale, ensuring IRBM still receives the sales data in a timely manner.
No. | Data Field | Details to be included by Supplier in consolidated e-Invoice | Additional Remarks |
1 | Buyer’s Name | Name of Buyer | Supplier to input “General Public” in the consolidated e-Invoice |
2 | Buyer’s TIN | TIN of Buyer | Supplier to input “EI00000000010” in the consolidated e-Invoice |
3 | Buyer’s Registration / Identification Number / Passport Number | Details of registration / identification number / passport number | Supplier to input “NA” |
4 | Buyer’s Address | Address of Buyer | Supplier to input “NA” |
5 | Buyer’s Contact Number | Telephone number of Buyer | Supplier to input “NA” |
6 | Buyer’s SST Registration Number | SST registration number of Buyer | Supplier to input “NA” |
7 | Description of Product/ Services | Details of products or services being billed for a transaction with Buyer | IRBM allows the Suppliers to adopt one (or a combination) of the following methods:
Note that for any method adopted by businesses, the receipt reference number for each transaction are required to be included under this field in the consolidated e-Invoice |
Once the consolidated e-Invoice is generated and submitted via the MyInvois portal or API, IRBM will perform its normal validation (ensuring the data format and required fields are correct). After validation, the consolidated e-Invoice is considered legally issued and serves as the seller’s proof of income for those aggregated transactions (Specific Guideline, Section 3.7). There is no requirement to provide the validated consolidated e-Invoice to the individual buyers (since they did not request an e-Invoice); its purpose is primarily for IRBM compliance. The business should, however, retain the original receipts or bills issued to customers and maintain internal records mapping those to the consolidated e-Invoice, in case of any audit or reconciliation need.
While consolidated e-Invoices provide flexibility for many retail and consumer transactions, not all sales can be reported in a consolidated manner. IRBM’s rules explicitly prohibit the use of consolidated e-Invoices for certain types of transactions and industries (Specific Guideline, Section 3.7). In these cases, even if the buyer does not request an e-Invoice, the supplier must issue an individual e-Invoice for each transaction. According to Section 3.7 of the e-Invoice Specific Guideline (Version 4.1), consolidated e-Invoicing is not allowed for the following activities and transactions:
For all the above categories, the nature of the transaction is such that IRBM requires a one-to-one e-Invoice (often for specific tax tracking or documentation reasons). If a business is involved in any of these activities, it cannot use the monthly consolidated approach for those particular transactions. Instead, it must issue e-Invoices for each transaction as if the buyer had requested them, irrespective of the buyer’s preference (Specific Guideline, Section 3.7).
To ease the transition into mandatory e-Invoicing, IRBM announced a six-month interim relaxation period at the start of each phase of the rollout (Phase 1 starting 1 August 2024, Phase 2 on 1 January 2025, etc.). During this grace period, businesses are given flexibility to use consolidated e-Invoices for all transactions, even those in the normally prohibited categories, and even if a buyer technically requests an e-Invoice. In other words, for the first 6 months of a business’s e-Invoice mandate, the taxpayer may choose to only submit monthly consolidated e-Invoices covering their sales, without issuing individual e-Invoices for each transaction. This concession was provided via an official IRBM media release and is intended to allow additional time for companies to fully adjust their systems and processes. Importantly, the grace period does not delay the enforcement date – it simply means IRBM will not impose penalties for not issuing individual e-Invoices during that initial period, provided that the taxpayer does submit a proper consolidated e-Invoice each month. After the six months pass, the business is expected to comply with the standard e-Invoicing requirements (including issuing e-Invoices transaction-by-transaction where required, and only using consolidation in eligible situations as per the guidelines). This interim measure applies to all industries and also allows consolidated self-billed e-Invoices for expense scenarios during the period. By the end of the grace period, businesses should have their e-Invoicing fully in place beyond just consolidated reporting.