Error: missing MSIC code
Introduction
This article is to assist if you are experiencing an error stating you are missing your customer's MSIC code.
Do note that the MSIC code is a mandatory field in some instances, such as self-billed invoices.
Troubleshoot steps:
Check on your customer's MSIC code,
do ensure that the MSIC code is filled in with the appropriate values, or otherwise with the values "00000"
Find more information below:
LHDN Specific guide : https://www.hasil.gov.my/media/uwwehxwq/irbm-e-invoice-specific-guideline.pdf
for Self-billed invoices where client doesnt have MSIC code : Page 20
an example of a fully set up non-malaysian customer profile is as below:
Please do not hesitate to contact us if you have any questions or require any assistance.
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