Error with Organization data (address)

Error with Organization data (address)

Introduction: 

This article is to assist for errors that details problems with your organization address or phone number


Troubleshoot steps: 

  1. Check organization location and phone number .

    1. Depending on your Zoho Books environment, your organization address and phone number may be stored in different places.
      Please check all of the following:

      1. Branches Module ( settings > organization > branches)

      2. Organization Profile (single branch companies) ( settings > organization > profile)

      3. Locations Module ( settings > organization > locations)



    2. Update the address (with the correct information: street address, city, state ,country, zip code).

    3. Update the phone number ( make sure has no extra spaces, dashes (-), plus signs (+), or symbols, and should only contain valid digits)
              Note: all branch locations need to follow this format above
         
                    

Please do not hesitate to contact us if you have any questions or require any assistance.