Introduction
This article covers the error code below which is most commonly seen when the plugin config has issues:
this error usually coincides with this issue with the config page (where it was previously completed and filled in)
User who installed the plugin has to revoke and connect the plugin connection again:
You will need to reset the plugin's connection in this case,
this new first step is what might fix your issue:
please disconnect and reconnect the plugin via the connection shown:
Zoho books settings > integration and marketplace > installed extensions > view details on einvoice plugin

Once this is done, save the config and close,
then reopen the config and verify if the details are still present.
Should all the details be present,
go back to your invoice / document,
edit and save the document to refresh it's back end details
attempt to push the document once again
Should this not resolve the issue, and the config page still clears itself post-saving the details,
do please contact us via our support desk tickets for assistance with your plugin version number, a video of your troubleshooting above, and when your issue began specifically