Canceling an LHDN Submission

Canceling an LHDN Submission

Introduction

Learn how to seamlessly cancel documents after submission to LHDN from within Zoho Books. No LHDN portal login necessary!


Warning
Documents can only be canceled within the first 72 hours of submission 

Canceling documents in Zoho Books using plugin widget

  1. Click the gear widget on the vertical right bar of the screen when viewing a document
    1. this should open the "installed extensions" menu, where you will see the cancelation menu
    2. example below for the invoice module :


  2. Select the type of document you want to cancel

  3. In the popup window, find the document you wish to cancel and click the "cancel" button that is in the same row as your document



  4. Fill in cancelation details, and "initiate cancelation"

    1. if none of the preset reasons for cancelation apply, select "other" and fill in reason into the new dialog box.
    2. View progress of cancelation in this popup window as well. 

Voiding an invoice in Zoho Books post LHDN cancelation 

NOTE: voiding is only for the Zoho Books system and does not effect anything in the LHDN system.
It is advised to only void if you have already canceled the invoice in LHDN, and do not need the invoice anymore. 
  1. Open 3-dot menu on the top bar of an invoice 
  2. Click void 
  3. Fill in reason for voiding and click "void it"

How to Manually Cancel a document that has been submitted to LHDN


  1. Open a document that has been submitted to LHDN 

  2. Note down the UUID (bottom of the invoice page) 
  3. Open the MyTax portal for the organization 
  4. Navigate to documents 
  5. Find the related document with corresponding UUID and open it 
  6. Click "cancel" on the right side of the document's tab row 
  7. Fill in reason for cancelation and click "initiate cancelation"


Process for correcting invoice for submission

After cancelling an invoice in the  LHDN Portal, you cannot simply edit the document as you will need to maintain an audit trail for the cancelation. 
Due to this, the corrected invoice has to be created as a new document and pushed as a new submission.  

Updating Invoices for correction

To minimize double entry :
  1. Clone the cancelled invoice  
  2. Navigate to the UUID and Public link fields 
  3. Delete the UUID and Public Link 
    4. Info
    1. deleting these will allow you to re-push the invoice to the LHDN portal
  4. You may now edit the invoice as necessary 
  5. save 
  6. push as necessary
NotesWarning
Standard practice to note: To repush an invoice, (because of edits or revisions etc) , follow the following steps : 
  1. cancel the document in LHDN , 
  2. void the original invoice in Zoho Books 
  3. Clone the invoice (or create a new one with the revisions needed) 
  4. push the new invoice. 
Info
This keeps a paper trail of all documents in your Zoho Books,
to ensure any audits done by LHDN or any other party can find these cancelled invoices,
as LHDN keeps these records on their side.