Learn how to seamlessly cancel documents after submission to LHDN from within Zoho Books. No LHDN portal login necessary!
Documents can only be canceled within the first 72 hours of submission
How to Manually Cancel a document that has been submitted to LHDN
Open a document that has been submitted to LHDN
Note down the UUID (bottom of the invoice page)
Open the MyTax portal for the organization
Navigate to documents
Find the related document with corresponding UUID and open it
Click "cancel" on the right side of the document's tab row
Fill in reason for cancelation and click "initiate cancelation"
Canceling documents in Zoho Books
Click the gear widget on the vertical right bar of the screen when viewing a document
this should open the "installed extensions" menu, where you will see the cancelation menu
example below for the invoice module :
Select the type of document you want to cancel
In the popup window, find the document you wish to cancel and click the "cancel" button that is in the same row as your document
Fill in cancelation details, and "initiate cancelation"
if none of the preset reasons for cancelation apply, select "other" and fill in reason into the new dialog box.
View progress of cancelation in this popup window as well.
Editing and updating an invoice in Zoho Books to re-push
After canceling an invoice in the LHDN Portal, you may edit the document should your Zoho settings allow it.
Two settings need to be checked to ensure you can edit pushed invoices :
Enable editing of invoices
Find the first setting in settings > invoices > allow editing of sent invoices
The second setting is under settings > users > roles In this settings, you will need to ensure everyone that should be canceling and editing invoices at any point needs access to both the "edit invoices" option.
Updating Invoices for correction and re-pushing
Once editing is enabled:
Edit the canceled invoice
Navigate to the UUID and Public link fields
Delete the UUID and Public Link
deleting these will allow you to re-push the invoice to the LHDN portal
You may now edit the invoice as necessary
save
re-push as necessary
Voiding an invoice in Zoho Books
NOTE: voiding is only for the Zoho Books system and does not effect anything in the LHDN system.
It is advised to only void if you have already canceled the invoice in LHDN, and do not need the invoice anymore.
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